LI
    PhD. in Management Information Systems
							Jing Li is an Assistant professor of Information Systems Management at NEOMA Business School in France. Jing’s research interests include E-commerce, User-generated Content, Customer Relationship Management, and Generative Artificial Intelligence. Her research appears in top-tier international business journals, including Journal of Marketing, Information Systems Research, Journal of Business Ethics, Journal of Business Research, Journal of the Association for Information Science and Technology, Information & Management, and Internet Research. Jing serves as an ad hoc reviewer for several journals including the Journal of Marketing, Information & Management, Information Technology and Management, and Internet Research, among others.
Areas of research
- Customer Relationship Management
 - Generative Artificial Intelligence
 - E-commerce
 - User-generated Content
 
LI, J., X. XIN XU, N. ERIC, "Does certainty tone matter? Effects of review certainty, reviewer characteristics, and organizational niche width on review usefulness", Information & Management, December 2021, vol. 58, no. 8, pp. 103549
                                                                                                                                                                                                                                                                                            10.1016/j.im.2021.103549
                                              
  
  DU, Q., J. LI, Y. DU, G.   A. WANG, W. FAN, "Predicting crowdfunding project success based on backers' language preferences", Journal of the Association for Information Science and Technology (JASIST), December 2021, vol. 72, no. 12, pp. 1558-1574
                                                                                                                                                                                                                                                                                            10.1002/asi.24530
                                              
  
  LI, J., X. LUO, X. LU, T. MORIGUCHI, "The Double-Edged Effects of E-Commerce Cart Retargeting: Does Retargeting Too Early Backfire?", Journal of Marketing, July 2021, vol. 85, no. 4, pp. 123-140
                                                                                                                                                                                                                                                                                            10.1177/0022242920959043
                                              
  
  
															LI, J., X. XU, "Walking Customers from Business to Friend Relationships" in ICIS, 2018, San Francisco, CA
																													
																																																				
															LI, J., X. XU, E. NGAI, "Investigation on Ratio and Magnitude of Helpfulness Votes" in AMCIS, 2018, New Orleans, LA
																													
																																																				
															LI, J., X. LUO, "The Double-Edged Effects of E-Commerce Cart Retargeting" in CODE @ MIT, 2017, Cambridge, MA
																													
																																																				
															LI, J., X. LUO, "When and How to Leverage E-commerce Cart Targeting" in NYU Conference on Digital Marketing, 2017, New York, NY
																													
																																																				
															LI, J., E. NGAI, "Does Certainty Tone Matter?" in AMCIS, 2016, San Diego, CA
																													
																																				
															LI, J., X. XU, E.  W.  T. NGAI, "How review content, sentiment and helpfulness votes jointly affect trust of reviews and attitude", Internet Research: Electronic Networking Applications and Policy, November 2024, vol. 34, no. 6, pp. 2232-2256
																															
																	DOI : 10.1108/INTR-01-2023-0025
																
																													
																																																				
															LI, J., X. XU, E.  W.  T. NGAI, "Presentational effects of photos and text in electronic word-of-mouth on consumer decisions", Internet Research: Electronic Networking Applications and Policy, April 2023, vol. 33, no. 2, pp. 473-499
																															
																	DOI : 10.1108/INTR-03-2021-0143
																
																													
																																																				
															ZENG, F., Q. YE, Z. YANG, J. LI, Y.  A. SONG, "Which Privacy Policy Works, Privacy Assurance or Personalization Declaration? An Investigation of Privacy Policies and Privacy Concerns", Journal of Business Ethics, April 2022, vol. 176, no. 4, pp. 781-798
																															
																	DOI : 10.1007/s10551-020-04626-x
																
																													
																																																				
															LI, J., X. XIN XU, N. ERIC, "Does certainty tone matter? Effects of review certainty, reviewer characteristics, and organizational niche width on review usefulness", Information & Management, December 2021, vol. 58, no. 8, pp. 103549
																															
																	DOI : 10.1016/j.im.2021.103549
																
																													
																																																				
															DU, Q., J. LI, Y. DU, G.   A. WANG, W. FAN, "Predicting crowdfunding project success based on backers' language preferences", Journal of the Association for Information Science and Technology (JASIST), December 2021, vol. 72, no. 12, pp. 1558-1574
																															
																	DOI : 10.1002/asi.24530
																
																													
																																																				
															LI, J., X. LUO, X. LU, T. MORIGUCHI, "The Double-Edged Effects of E-Commerce Cart Retargeting: Does Retargeting Too Early Backfire?", Journal of Marketing, July 2021, vol. 85, no. 4, pp. 123-140
																															
																	DOI : 10.1177/0022242920959043
																
																													
																																																				
															ZENG, F., Q. YE, J. LI, Z. YANG, "Does self-disclosure matter? A dynamic two-stage perspective for the personalization-privacy paradox", Journal of Business Research, January 2021, vol. 124, pp. 667-675
																															
																	DOI : 10.1016/j.jbusres.2020.02.006
																
																													
																																																				
															LUO, X., X. LU, J. LI, "When and How to Leverage E-commerce Cart Targeting: The Relative and Moderated Effects of Scarcity and Price Incentives with a Two-Stage Field Experiment and Causal Forest Optimization", Information Systems Research, December 2019, vol. 30, no. 4, pp. 1203-1227
																															
																	DOI : 10.1287/isre.2019.0859